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Lost/Stolen Card


Report a Lost or Stolen Credit or Debit Card 24/7

  • 800-682-6075 – Call anytime
  • 860-253-5100 – Call during regular business hours and talk to a member service representative

Call us as soon as you realize your card or card number has been lost or stolen or you see unauthorized transactions on your account. If the credit union is open, just call our regular number 860-253-5100 and talk with any employee. We have an 800 number for when we are not open 800-682-6075. We realize you can’t remember this number so we’ve put it in other of places besides our web site:

  • On your Credit Union Statements (Monthly and VISA Statements)
  • On the Back of your Cards

At the Credit Union we realize card fraud takes place every day in a variety of ways. You can’t always prevent it from happening, but you can create some obstacles and make it tougher for someone to get hold of your cards and card numbers.

  • Sign up for SMS Guardian – You will receive a Text Message immediately if the system detects a potentially fraudulent activity on your card.
  • Sign up for Verified By VISA – You can be comfortable that any online merchant using Verified by VISA security system is a legitimate commercial entity.

Remember, don’t panic just call ANYTIME!